Contact Amazon Pharmacy Customer Service
How to Reach a Person at Amazon Pharmacy
Toll-Free Number:
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1-855-745-5725
Customer Service:
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1-855-502-6296TTY: 711 / Get help or speak a non-English language
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1-800-201-7575
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1-855-206-3605
Amazon Pharmacy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Amazon Pharmacy Phone Number | 1 (855) 745-5725 |
| Average Hold Time | 00:02:19 |
| Average Calls duration | 5 minutes |
| Amazon Pharmacy Live Agent Availability | 24% of callers successfully reach a real person |
| Issue Resolution Rate | Low (21% reported full resolution) |
| Amazon Pharmacy Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Request for information, account, shipping and delivery |
| Prepare before the call to Amazon Pharmacy | Email, phone number or address or zip code |
Contact Information
Amazon Pharmacy Website:
Amazon Pharmacy Help Center:
Corporate Office Address:
Other Info (opening hours):
If you have questions about your medication, Amazon Pharmacy pharmacists are available 24 hours a day, 7 days a week at 855-745-5725.
Daytime phone support:
Amazon Pharmacy business hours are
Monday to Friday 8:00 AM - 10:00 PM ET
Saturday and Sunday 10:00 AM - 8:00 PM ET.
Amazon Pharmacy evening phone support:
After normal business hours, a voicemail system is available for customers. Please leave a message and a pharmacist will get back to you as soon as possible. Amazon Pharmacy return urgent calls within 30 minutes.
Fax:
Summary of Amazon Pharmacy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Amazon Pharmacy?
Request for Information Question:
- “Help with verification of identity”
- “I want to know my account details”
- “Want to know how to add insurance card”
Shipping and Delivery Question:
- “Delay in sending medication”
- “Medication shipment lost”
- “My Ordered for dispatched but not deleivers”
Account Question:
- “Account”
- “Acct issue”
- “Cannot set up a pharmacy account because I only have one phone number? And it is on business account. How can I bypass this?”
Product/ Service Question:
- “Problem with an order”
- “Price of Jardinance 10 mg. I have insurance but price thru insurance I can’t afford”
- “Prescription should have gone thru insurance”
Activation/ Cancellation Question:
- “I want to cancel”
- “I need to cancel the RXs I investicated”
- “Cancel Rx”
Payments and Charges Question:
- “Issue with billing”
- “Discount card”
- “Amazon differing emails for prescription ordered and paid”
Staff Question:
- “Talk to customer service”
- “Customer service”
Employment Question:
- “Job search”
Return/ Replace Question:
- “Need to change insurance information for 2 accounts”
Website/ Application Question:
- “I got an email to schedule an interview but the site it sends me to ia site that isn’t correct”
Refund Question:
- “Not refund return on my account”
Other Question:
- “Cough medication”
- “Auto order”
- “Problem ordering prescription”
About
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What is Amazon Pharmacy? Amazon Pharmacy can fill most common prescriptions and offers refills and delivery right to the customer's door. Company pharmacists are available for consultation 24/7.
Amazon Pharmacy is ranked 140 out of 1250 in Pharmacy category
PillPack LLC dba PillPack by Amazon Pharmacy
2020
Online
USA, Worldwide
Compare Amazon Pharmacy Customer Service To
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